Privacy Policy

Effective Date: March 19, 2026

At TravellingBuddyBus.ink, accessible from our website and official WhatsApp business channels, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

When you contact us via WhatsApp to book a bus ticket, we collect the following information to facilitate your travel:

• Mobile Phone Number (WhatsApp ID)
• Name and Age of Passengers
• Travel Destinations and Dates
• Payment Confirmation Screenshots

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our booking services.
• Send your digital bus tickets directly to your WhatsApp.
• Communicate with you regarding boarding points or bus delays.
• Improve and personalize your travel experience.
• Find and prevent fraudulent transactions.

3. Log Files & Cookies

TravellingBuddyBus.ink follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), and date/time stamps. These are not linked to any information that is personally identifiable.

4. Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

5. Contacting Our Data Officer

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@travellingbuddybus.ink or visit our office in Gurugram.